baji 8's Privacy Policy

1 Scope and Purpose of This Policy

baji 8 gives the highest priority to the privacy of personal information of all users — registered and unregistered — on its platform. This privacy policy applies to the website, mobile application, and all digital channels connected to our services.

This document has been prepared in accordance with the prevailing data protection guidelines of Bangladesh and ensures that information is processed on the basis of user consent.

This policy takes effect from the moment you open an account with baji 8 or begin using our services. If you do not agree with any condition of this policy, you are requested to refrain from using our services.

2 What Information We Collect

baji 8 collects only the information necessary to operate its services, verify identity, and process financial transactions.

2.1 Information Provided Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• National ID or passport number (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, or bank account information
• The password you provide during account registration (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and platform type
• Time of site access, session duration, and pages visited
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive limited information from trusted third-party services for identity verification and fraud prevention, but only for lawful purposes.

3 Purpose and Basis for Using Information

baji 8 uses collected information for the following purposes:

• Account Management: To handle registration, login, and account verification processes.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Identity Verification: To confirm user identity in accordance with international financial security regulations.
• Customer Support: To provide assistance via live chat or email and resolve complaints.
• Security and Fraud Prevention: To detect unauthorized access to accounts and fraudulent activity.
• Service Improvement: To improve platform performance and user experience.
• Legitimate Communication: To notify you of important policy changes or account-related matters.

We obtain your explicit consent before using your information for marketing purposes.

4 Information Storage and Security

baji 8 uses industry-standard security technology to protect user information. All sensitive data is secured with SSL (Secure Sockets Layer) encryption.

4.1 Technical Security Measures

• Data transmission is secured through 256-bit SSL encryption.
• Passwords and financial information are stored in hashed and encrypted form.
• Server infrastructure is protected by firewalls and intrusion detection systems.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

We retain necessary information for as long as your account is active. Even after account closure, financial and identity-related information may be retained for a specified period in accordance with legal obligations.

4.3 Steps Taken in Case of a Data Breach

Upon becoming aware of any data breach, we will notify affected users as quickly as possible and take the necessary corrective measures.

5 Sharing Information with Third Parties

baji 8 never sells users' personal information to third parties. However, limited information may be shared in the following specific circumstances:

• Service Support Partners: Contracted partners for payment processing, identity verification, and technology services receive only the information needed for their designated tasks.
• Legal Obligations: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With relevant agencies for detecting and preventing financial crimes.

Any third-party partner is required to comply with our privacy standards and may not use the information received beyond the specified purpose.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the baji 8 website and app. These help ensure platform functionality and improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required for core platform functionality — such as maintaining login sessions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect statistics about site usage, always based on anonymous data.

6.2 Cookie Control

You can control or reject cookies through your browser settings. However, disabling essential cookies will prevent access to some important platform features.

7 User Rights

Every registered user of the baji 8 platform has the following rights regarding their own information:

• Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of incorrect or outdated information.
• Right to Deletion: The right to request deletion of your information in certain circumstances.
• Right to Object to Processing: The right to object to marketing communications or specific uses of your data.
• Data Portability: The right to receive your information in a structured, readable format.

To exercise these rights, contact our support team through the contact method listed in the FAQ section. We may be required to retain certain information due to legal obligations.

8 Protection of Minors' Information

All services of baji 8 are for persons aged 21 or older only. We do not knowingly collect any information from minors.

If we are informed that a minor has opened an account, that account will be closed immediately and all associated information will be deleted. To learn more about responsible gambling, please read our Responsible Gaming Policy.

9 International Data Transfers

Our server and technology infrastructure may be located in various countries. As a result, your information may be processed outside Bangladesh. In such cases, we ensure that appropriate safeguards are followed for international data transfers.

Our partner organizations are contractually bound to maintain our privacy standards, regardless of where they operate.

10 Policy Changes and Updates

baji 8 reserves the right to update this privacy policy as needed. If significant changes are made, we will notify you by email or through an in-platform notification.

Continued use of the platform after a policy change will be taken to mean that you have accepted the updated policy. We therefore recommend revisiting this page from time to time.

To learn about general information, history, and values related to baji 8, visit our About Us page.

11 Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. Our customer service representatives are available in both Bengali and English, seven days a week, twenty-four hours a day.

11.1 Contact Methods

• Live Chat: Immediate assistance is available directly through live chat on the platform.
• Email: [email protected]

11.2 Complaint Process

Once a data-related complaint is submitted, we will review it as quickly as possible. For complex complaints, you will be notified in writing after the necessary investigation.